The process involves talking to management, key users and end users from all teams using the system. If you have an IT team they can also be involved. This allows us to get a feel for whether the system is working both at the strategic level for the company as well as working at an operational level.
The steps in a system review include gathering information about the current system setup. Then assessing performance and looking at how end users use it and reviewing the permissions setup. We will then document what we have found out and suggest recommendations for system improvement.
System reviews can lead to various benefits, including:
The time taken and cost of a system review can vary. It will depend on the size and complexity of the system and the scope of the review. This could vary from 1 or 2 days on site working with your teams to a week if a complex, detailed review is required. The documentation process will take a similar amount of time. The scope and the price will be discussed and agreed ahead of the process starting.
Contact us to discover how a system review could help to get your system working to the best of its capabilities. Everything needs a polish and a tidy up once in a while, talk to us to understand how to get things sparkling again.