Our contact details
- Name: Quick Dynamics Ltd
- Address: 1 Mulberry Avenue, Portsmouth, PO6 2QX
- Email: enquiries@quickdynamics.co.uk
- Date of last policy update: 5th April 2024
The type of personal information we collect
- When you place an order, we collect the following information: Personal identifiers, including your title, name, company name, address (including postcode), telephone number(s), and email address.
- We collect information not directly linked to your name but associated with an IP address during your visit to our website. This includes recording the date and time of your visit, tracking the pages you explore and the duration of each visit, and noting the page from which you exited our website, along with any referring website or advertisement that led you to our site.
How we get the personal information, why we have it and what we do with it
- Your personal information is provided by you through our website, an email or a telephone call.
- We need the information to process your order or provide you with promotional information if you have requested it and not placed an order (in which case you do not gather more than your name and email address).
- Quick Dynamics do not receive personal information indirectly through any other sources.
- We do not share your personal information with third-parties other than for the purpose of processing your payment unless with prior agreement.
UK General Data Protection Regulation (GDPR) declaration
- The lawful bases we rely upon for processing your information are:
a) Your consent if you have opted in to receive marketing information from us. You can remove your consent at any time by contacting enquiries@quickdynamics.co.uk
b) We need it to process your order and supply the goods you have requested.
How we store your personal information
- Quick Dynamics Ltd securely store your personal information.
- We do not retain paper-based copies of your personal information.
- We store your information in digital format, including emails or a database of enquiries, estimates, and orders. Quick Dynamics Ltd protect this data using Two-Factor Authentication.
- We retain personal information indefinitely if you place an order with us or provide marketing consent. You can remove your consent at any time by contacting enquiries@quickdynamics.co.uk
- When we delete your personal information, we remove it from our internal systems and no further record of your data is kept on other systems.
Your data protection rights
- Under data protection law you have rights, including:
- a. Your right of access – You have the right to ask us for copies of your personal information.
- b. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- c. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- d. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- e. Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- f. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
- Please contact us at dpo@quickdynamics.co.uk if you want to make a request.
How to complain
- If you have concerns about our use of your personal information, you can make a complaint to us at dpo@quickdynamics.co.uk. Please use the subject line title of “Data processing complaint” when sending your complaint.
- You can also complain to the ICO if you are unhappy with how we have used your data.
- The ICO’s address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
- Their telephone Helpline number is: 0303 123 1113.
- The ICO’s website is: http://www.ico.org.uk
Last updated: 5th April 2024
